BY CREDIT / DEBIT CARD
We accept the following Credit and Debit Cards through our SSL Secure Server: Visa, Visa Electron, Maestro, MasterCard, Visa Debit, American Express and PayPal.  If your card has one of the following symbols on it, you can use it here!  All card orders are processed through SagePay (the new name for Protx) / LloydsTSB.
 

Why might my credit card be refused?
Your credit card may be refused for any of the following reasons:
1) The card may have expired. Check that your card is still valid. 
2) You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit. 
3) You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

Is it safe to use my credit card on the website?
Yes, the data is transmitted SSL-encrypted. For payments with Visa and Mastercard only SET transactions (secure electronic transactions) are accepted. After verifying that the card is included in the SET system, the system will contact the card-issuing bank to enable the buyer to authorize the purchase. When the bank confirms the authenticity, the payment will be charged to the card. Otherwise the order will be cancelled

BY PAYPAL™
We can also accept payments via PayPal.  Simply select the PayPal option when you are checking out and complete Checkout as normal.

BY CHEQUE / POSTAL ORDER / BANK TRANSFER
We can also accept payments by Cheque / Postal Order / Bank Transfer.  Simply select the Cheque / Postal Order / Bank Transfer option when you are checking out and complete Checkout as normal then send the payment to us.

Cheques & Postal Orders (UK only) payable to "smellyourmum.com" should be posted to
SMELLYOURMUM.COM
PO Box 373
Horley
RH6 9WU
Please Include your "Checkout" email.

Bank Transfers to be sent to
Bank: LloydsTSB
Branch Address: 11 High St, Horley, Surrey, RH6 7BJ
Account Name: SMELLYOURMUM.COM
Account Number: 2667113
Sort Code: 309438
BICS/SWIFT: LOYDGB21042
IBAN: GB70LOYD30943802667113
Please reply to your "Checkout" email once you have completed this.

Alternatively, print out this order form, fill it out, then post it to us along with your payment.  You can pay us by cheque (UK only, payable to "smellyourmum.com"), by Postal Order or by Credit Card.  You CAN send cash but, if you do, please make sure it is VERY well concealed! Post to Smell Your Mum, PO Box 373, Horley, RH6 9WU.

BY PHONE
Telephone 01342 844551 and leave your NAME and TELEPHONE NUMBER and PREFERRED CALL-BACK TIME.  We make call-backs between 1pm and 10pm 7 days a week.  We will call you back and take your order over the phone.  When leaving your message, please speak clearly!

Email us if you have any questions shop@smellyourmum.com

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